Modernizing Your Relocation Platform?
Relocation Platform Modernized: Case Creation Cut from 40 to 8 Minutes, 4x Case Throughput, and 50% Faster Staff Onboarding
Case Study Summary
Executive summary
Whizzbridge rebuilt a SaaS relocation management platform for a client running on legacy VB6, replacing a cluttered multi-screen UI with a modern, intuitive interface and streamlining the underlying workflows. Built on .NetCore and Angular with cloud deployment on Azure, the new system cut relocation case creation time from 40 minutes to under 8, enabled the same team to handle 4x more cases, and roughly halved onboarding time for new staff, all while improving reliability for end clients.
40 min → 8 min
Case creation time
Streamlined workflow
4x
Case throughput
Same team, more cases
~50%
Faster staff onboarding
Modern intuitive UI
Challenges
- Inefficient & Complex UI – The existing SaaS solution had a cluttered UI with multiple screens and pop-ups, slowing down operations.
- Lack of Customization – The system was not tailored to the client’s specific workflows, requiring constant manual adjustments.
- Outdated Technology Stack – Built on VB6, the platform lacked flexibility and scalability for modern process improvements.
- Difficult Onboarding Process – The complexity of the system made it challenging for new team members to get up to speed.
- Slow Performance – Creating a new relocation case took over 40 minutes, significantly impacting efficiency.
The client needed a modern, efficient, and scalable relocation management system to streamline operations and improve user experience.
WhizzBridge’s Solution
- Comprehensive Process Analysis – Conducted discovery sessions to map current workflows, identify pain points, and design an intuitive UI for seamless onboarding.
- Built a Modern Relocation Management System – Developed a scalable and extendable system using .NetCore, Angular, and Cloud Deployment for improved performance.
- Optimized Case Management – Redesigned workflows to minimize redundant steps, reducing case creation time from 40 minutes to under 8 minutes.
- Enhanced System Performance & Accessibility – Leveraged cloud services (Azure) for better system reliability, availability, and faster access.
Results We Achieved
- Case Creation Time Reduced – New relocation cases are now processed in under 8 minutes, compared to the previous 40 minutes.
- Improved Operational Efficiency – Enhanced workflows allowed the same team to handle 4x more relocation cases.
- Faster Onboarding & Ease of Use – 50% faster onboarding for new staff via a streamlined UI and intuitive design simplified training.
- Better Client Experience – Improved system performance and customization capabilities enhanced customer satisfaction.
The new system transformed relocation management by increasing efficiency, improving user experience, and enabling seamless scalability.
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