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Automated tasks, improved efficiency, and provided valuable insights into event registration, ticket salesand customer interactions, resulting in increased productivity and improved customer service. The integration also provided valuable insights for business decisions.
Implemented a CRM system that tracks ROIsand categorizes the inbound leads through anautomated qualification process, enhancingthe CX.
In this episode of Words of Whizzdom Shafqat Mehmood talks about keeping a close eye on the project's progress, communicating with stakeholders, and ensuring that it stays on track and on budget, hence providing real value to our customers.