WooCommerce Integration & Customization for a multi-store e-commerce business

Overview

The Client is an online retailer and manages product sales and fulfilment for a renowned electronics manufacturer.

Tools & technologies

Challenges

The client was facing issues with their online stores ranging from UX issues because of outdate plugins to integration with HR, Helpdesk and Payment tools.

What we did?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Implemented payment gateway integration with Bamboora. Configured translation plugins for each online store Integrated online stores with Gorgias for customer service and helpdesk. Customized and enhanced WooCommerce dashboard to show key insights.

Results

The client was able to significantly improve conversion rates as a result of language localization, seamless customer service and enhanced decision making by using Analytics.

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