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The Client is an online retailer and manages product sales and fulfilment for a renowned electronics manufacturer.
The client was facing issues with their online stores ranging from UX issues because of outdate plugins to integration with HR, Helpdesk and Payment tools.
Implemented payment gateway integration with Bamboora. Configured translation plugins for each online store Integrated online stores with Gorgias for customer service and helpdesk. Customized and enhanced WooCommerce dashboard to show key insights.
The client was able to significantly improve conversion rates as a result of language localization, seamless customer service and enhanced decision making by using Analytics.