WooCommerce Integration & Customization for a multi-store e-commerce business

Overview

The Client is an online retailer and manages product sales and fulfilment for a renowned electronics manufacturer.

Tools & technologies

Challenges

The client was facing issues with their online stores ranging from UX issues because of outdate plugins to integration with HR, Helpdesk and Payment tools.

What we did?

Implemented payment gateway integration with Bamboora. Configured translation plugins for each online store Integrated online stores with Gorgias for customer service and helpdesk. Customized and enhanced WooCommerce dashboard to show key insights.

Results

The client was able to significantly improve conversion rates as a result of language localization, seamless customer service and enhanced decision making by using Analytics.

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